Returns & Exchanges
At Juvenon, we stand behind the quality of our products and offer a 60-day satisfaction guarantee to ensure you are completely happy with your purchase. If you are not satisfied for any reason, you may return your items for a full refund or exchange within the eligibility period.
Initiate Your Return
Contact our customer support team via email or phone to request a Return Merchandise Authorization (RMA) number and verify your order details.
Package Your Items
Securely place the unused or used portion of the product in its original packaging, ensuring the RMA number is clearly marked on the outside of the box.
Ship the Package
Affix the provided return shipping label or send the package through your preferred carrier to our designated returns processing center.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing